Shipping policy
Shipping Policy
Welcome to Empire of Serenity Boutique! We're so glad you're here. Based in beautiful Bozeman, MT, we lovingly pack and ship every order with care — because we know you're excited to get your hands on something special.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a shipping confirmation email with tracking information as soon as your order is on its way.
Domestic Shipping (United States)
We offer several shipping options to fit your needs:
| Shipping Method | Rate | Estimated Delivery |
|---|---|---|
| Standard Shipping | FREE | 5–8 business days |
| Standard Shipping | $4.90 | 5–8 business days |
| Standard Shipping | $19.90 | 3–5 business days |
| Expedited Shipping | $6.90 | 2–4 business days |
| Expedited Shipping | $9.90 | 2–3 business days |
| FedEx (Carrier-Calculated) | Calculated at checkout | 1–5 business days |
💡 Free standard shipping is available on qualifying orders — the rate will automatically apply at checkout!
International Shipping
We ship to 28 countries worldwide, including Australia, Canada, the United Kingdom, Germany, France, and more! 🌍
International orders are shipped via DHL Express, and rates are calculated at checkout based on your location and order weight.
Estimated international delivery times: 3–10 business days, depending on destination and customs processing.
Please note that customers are responsible for any customs duties, taxes, or import fees that may be assessed by your country upon delivery. These charges are not included in your order total.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
Questions?
We're always happy to help! Reach out to us at any time — we want your experience with Empire of Serenity to be as peaceful and joyful as the products we offer. ✨
A few notes before you publish this:
- Free shipping threshold — Your store has a $0.00 Standard rate, which suggests free shipping may already be configured. You'll want to confirm whether this applies to all orders or only orders over a certain amount, and update the policy to reflect that clearly.
- Delivery time estimates — The times above are reasonable estimates. If you have more specific data from your carriers, feel free to adjust them.
- Contact info — Add your customer service email or contact page link in the final section